Shipping Policy

At Lancout, we aim to provide a seamless and reliable shopping experience for our customers. This Shipping Policy details our shipping options, costs, estimated delivery times, and other key information to ensure you know what to expect when ordering from us. Please read this policy carefully before placing your order.

1. Shipping Options and Delivery Times
We offer the following shipping methods:

• Standard Shipping:
  • • Estimated Delivery Time: 5-7 business days (within the United States).
  • • Cost: Based on order destination (see table below).

• Express Shipping:
  • • Estimated Delivery Time: 3-4 business days (within the United States).
  • • Cost: Based on order destination (see table below).

• International Shipping:
  • • Estimated Delivery Time: 7-14 business days, depending on the destination.
  • Cost: Varies by country (see table below).

Note: Delivery times are estimates and may be affected by external factors such as weather, customs delays (for international orders), or peak seasons. Lancout is not responsible for delays beyond our control.

2. Shipping Costs
Shipping costs depend on your order destination. Here’s a breakdown:

Note: For international orders, customers are responsible for any additional customs duties, taxes, or fees, which are not included in the shipping cost.

3. Order Processing Times
Orders are processed within 1-2 business days of placement. Orders submitted after 2:00 PM EST will be processed the next business day. Once shipped, you’ll receive a confirmation email with tracking details.

Note: Processing times exclude weekends and holidays. During busy periods, slight delays may occur.

4. International Shipping
We ship worldwide with the following considerations:

Customs and Duties: International shipments may face customs clearance, potentially delaying delivery. Customers are responsible for any import duties or taxes.
Restricted Countries: We cannot ship to certain countries due to regulations. If your country isn’t available at checkout, contact us at [email protected].

5. Shipping Restrictions
PO Boxes and Military Addresses: We cannot deliver to PO Boxes or military addresses (APO/FPO) via standard methods. Contact us for alternatives.
Hazardous Materials: Items like flammable goods cannot be shipped internationally. We’ll notify you if this affects your order.

6. Tracking Your Order
After shipping, you’ll receive a tracking number via email. Use it to monitor your package on the carrier’s website. If you don’t receive tracking within 3 business days, email us at [email protected].

7. Shipping Delays
We aim to meet our delivery estimates, but delays due to weather, carrier issues, or high demand may occur. Lancout is not liable for such delays. Contact us if your order is significantly delayed.

8. Contact Us
For shipping-related questions, reach out to our support team:

Email: [email protected]
Working time: Monday – Friday, 7:00 AM – 5:00 PM EST
We’re dedicated to making your shopping experience with Lancout smooth and enjoyable. Thank you for choosing us!